Smart Monitoring for Safer Care

SafeWatch services provide another set of experienced eyes for observing patients who have been hospitalized or are living at home with a chronic condition. Using the most advanced medical technology, SafeWatch gives patients and family members peace of mind, while delivering faster responses and better care.

In hospitals, our critical care providers use computers, in-room audio and video connections to monitor patients’ vital signs, medications, blood tests and more, becoming a 24-hour-a-day extension of the bedside staff.

In patients’ homes, online-enabled scales, blood pressure cuffs, and other medical devices allow our clinicians to monitor well-being and intervene when they see potentially harmful changes.


Mercy operates the world’s largest single-hub electronic intensive care unit. Experienced critical care physicians, neurocritical-care physicians and critical care nurses monitor more than 450 beds in 15 hospitals across five states. As an extension of your ICU team, we:

  • Monitor all patients and alert clinical staff to changes in condition.
  • Add intensivists to your team.
  • Integrate with your workflow, enabling our clinicians to interact with your primary care team.
  • Enable our physicians to deliver new orders in emergencies when on-site specialists are not available.
  • Provide relief and improve quality of life for your specialists.

Through our TeleICU services, Mercy is on pace to eliminate ventilator-associated pneumonia and central line blood stream infections, and reduce ICU length of stay by 20%.

Using an early warning system that combs through the electronic records of every patient who enters the hospital, we can accurately identify patients who are most susceptible to sepsis. Our virtual sepsis unit categorizes inpatients by risk and monitors them continuously throughout their stay.  In less than a year using Telesepsis, deaths from severe sepsis at Mercy Hospital St. Louis dropped by 50 percent, deaths from septic shock dropped by 60 percent and the average length of stay in the ICU decreased by more than four days.

 eSNF (Skilled Nursing Facilities)
eSNF uses our SafeWatch technology and a portable telehealth unit to enable clinicians to monitor their patients, preventing unnecessary trips to the emergency department. Virtual follow-up visits are easy, helping clinicians prevent dangerous secondary infections and readmissions.

Home Telemonitoring
Home Telemonitoring allows us to provide remote monitoring of critically ill and high-risk ambulatory patients. When issues are identified, versatile and intelligent monitoring technology allows us to mobilize our care management team and notify attending physicians.

eAcute extends teleICU monitoring to general medical surgical floors, enabling clinical staff members to manage larger patient populations and needs. With eAcute, nurses can monitor agitation, medication compliance, and care plan implementation and compliance.

eHospitalist enables offsite hospitalists to communicate remotely to assist clinical staff members in performing real-time physical evaluations on patients through face-to-face video technology. Around-the-clock remote monitoring provides an added level of care, particularly for rural hospitals where staffing is less than optimal.