In the moments of panic after an accident or the onset of sudden illness, the immediate response is to go to the Emergency Room. But in remote and rural areas, a critical shortage of health care providers – including ER personnel – is a constant fact of life.

vAcute serves Critical Access facilities in remote or underserved areas facing this lack of ER providers. Mercy Virtual personnel – all board-certified Level 1 trauma doctors – can connect in real time to any ER where they’re needed. They provide the expert guidance – even to as granular a level as step-by-step instructions for performing an emergency tracheal intubation – that can stabilize a patient and save a life when seconds count.

vAcute also coordinates transport and admission from the critical access facility to larger hospitals if necessary, getting air transport to where it’s needed and ensuring that emergency facilities at the destination hospital are ready to receive the patient.